popa77 Privacy Policy

This privacy policy is written for players in Myanmar who use the popa77 platform. popa77 places great importance on users' personal information and is committed to ensuring it is handled lawfully and correctly.

By reading this policy, you will clearly understand what information we collect and why, how that information is used, and what rights you have. Continued use of popa77's services will be taken as your acceptance of the terms in this policy.

When you open an account, play games, make payments, and use services on popa77, various types of information may be collected.

2.1 — Account Information

• Name, date of birth, and contact email address entered when opening an account
• Phone number and national registration card or citizenship verification details provided during identity verification
• Account settings and preferred language for play

2.2 — Financial Information

• Deposit / withdrawal records
• Transaction amounts and payment methods (KBZPay, Wave Money, AYA Pay, CB Pay, Bank Transfer)
• Banking personal information related to payments

2.3 — Technical Information

• IP address, type of device used to access the platform (Phone / Tablet / PC), and browser information
• Device ID, operating system version, and network data
• Login records (log-in logs) and session data

2.4 — Gaming-Related Data

• Game type, number of sessions, and time played
• Betting records and bonus receipt records
• Responsible gambling restriction request records

We use the data we collect only for the purposes described in this policy. The main purposes are as follows—

• Account Management: To create accounts, verify identity, and perform security checks on login
• Financial Processing: To handle deposits / withdrawals and carry out anti-money laundering (AML) procedures
• Customer Service: To handle enquiries via 24/7 Live Chat and Email
• Security: To detect and prevent fraud and unauthorised access
• Service Improvement: To improve the platform's games and interface
• Legal Compliance: To keep records in line with applicable regulations
• Communications: To send important account-related notifications

We do not sell user data to third parties for advertising purposes without the user's consent.

popa77 does not sell, rent, or transfer users' personal data to third parties. However, sharing may occur with partner companies that are strictly necessary for delivering our services (e.g. payment processors, IT security providers).

Situations Where Sharing May Occur

• Payment Processors: Data strictly necessary to process transactions via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers
• Legal Authorities: When required by a legally binding order or court directive
• Technology Providers: Technology providers who help maintain the website and platform; they are bound by data confidentiality agreements

In all cases, we transfer data to third parties only after a data protection agreement has been signed.

Our platform uses cookies and similar technologies (session tokens, local storage) to improve the user experience.

Cookie Types

• Essential Cookies: To maintain login sessions and perform security checks — cannot be disabled
• Functional Cookies: To remember language and preference settings
• Analytics Cookies: To understand how players use the platform and improve our services

You can disable cookies in your browser settings. However, if essential cookies are disabled, some parts of the platform may not work properly.

popa77 uses SSL encryption (TLS protocol) on all data transmissions. Players' personal and financial data is stored on encrypted servers.

• Strict access controls (Role-based Access Control)
• Regular security audits and penetration testing
• A system that can detect unauthorised access attempts within minutes
• Regular staff training on our data protection policies
• Backup and recovery measures against data loss or corruption

No technology system can be guaranteed 100% secure, but we always work to protect your data to the highest standards available.

We retain data in accordance with the following policy—

• Active accounts: Data is retained for the entire duration the account remains open
• Closed accounts: Retained for as long as required to meet financial and legal obligations
• Financial records: Retained from the date of transaction for the period required by law
• Marketing data: Retained until the player withdraws consent or revokes permission

Once the required retention period has passed, data will be securely deleted or anonymised.

Every popa77 user has the following rights regarding their personal data—

Right to Access

You may request to view what data we hold about you.

Right to Rectification

You may request corrections to personal data that is inaccurate or out of date.

Right to Erasure

You may request deletion of data that is not subject to legal obligations.

Right to Portability

You may request your personal data in a readable format.

Right to Object

You may notify us that you object to marketing communications or to data uses that require your consent.

To exercise any of these rights, contact us at Email — [email protected]. We will verify your identity, confirm the request is genuine, and respond as soon as possible.

popa77 services are for users aged 21 and above only. We do not knowingly collect personal data from anyone under 21. If we discover during account verification that a user is under 21, the account will be suspended immediately and the relevant data deleted.

popa77 may update this Privacy Policy when necessary. For significant changes, we will notify you by email to your registered address, and the date of the update will be accurately reflected on this page. Continued use of the platform after any update means you accept the revised policy.

If you have any questions about this policy, you can reach us through popa77's 24/7 Live Chat or by Email—

• Email: [email protected]
• Live Chat: Available on the platform 24 hours a day, 7 days a week in Burmese

We handle all data-related requests carefully and will act as quickly as possible after verifying your identity.